Occasionally FCI receives correspondence questioning our close-to-flawless 'Guest Book' comments so I thought that you might enjoy a peek inside our online sales world to support our claim that FCI has The Best Goods and The Best Customer Service in the business, quite possibly in ANY business!

Below is a typical email received by FCI, from a potential and rightly apprehensive customer making a sizable online purchase;

"I am apprehensive about making this large of a jewelry purchase over the internet. I would like to reserve my right to immediately return the ring if I am not satisfied with the quality."

Clare promptly bought and received the ring, despite that fact that her cash offer was declined, an FCI policy.
Last Wednesday Clare wrote,
"I have received the ring. It is fabulous! Thanks for everything."

Veronique couldn't help responding,
"Thank you for the wonderful news. If you recall our first telephone conversation, my reply to your question concerning our 'Return Policy', was "you will not need this information!" because I was familiar with the ring and its exquisite aesthetic beauty."

Clare was kind enough to take the time to leave a comment in our Guest Book;
The Ring is Fabulous!
The ring is fabulous! The pictures didn't do it justice. The packaging was elegant and the service from your staff was first rate. I would definitely consider your site for another item in the future.
http://www.priorityviewing.com/fc_gb.tpl